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The Maxwell House Group Charlotte NC Real Estate Agent
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Client Reviews

Client Reviews – The Maxwell House Group

Brought up with the mantra, “The Customer is Always Right,” I pride myself on providing the best possible customer service experience possible for my clients.  Hearing your customer service experience helps to provide me with a valuable work tool and allows you to share your experience with others who may be considering hiring a real estate agent in the near future.

Would you kindly take a moment to complete our Customer Satisfaction Survey?  Your input will be used to improve our services provided to our Charlotte real estate clients and customers, as well as serving you in the future.  On behalf of my team, The Maxwell House Group and myself, we truly appreciate your business!

 

Average Rating 5 out of 5 stars

A. Buchanan

BEST AGENT I HAVE EVER DEALT WITH

Debe Maxwell was the best agent I have ever dealt with. Having moved about sixteen times over the last fifty something years, I appreciate great agents and know which ones are great and which ones are not. I would recommend her to anyone who needs a hard worker. Thank you Debe.

The Grunwalds

SMOOTH & PAINLESS

Debe, Thank you so much for all of your hard work as our sellers agent. We are so happy we sold our house through you. You made everything smooth and painless. And, thanks to Christina for all of her patience and hard work. With your help, it was smooth and easy and we appreciate you.

The Bowmans

AMAZING!

The whole team is amazing. They go above and beyond and get things done. Thanks for being so through and detailed. We can’t thank you enough.

Jody and Sandy Lorick

Jody and Sandy Lorick @ 08/21/2019 11:41

Debe and Scott were a huge help while we were making a move from Greenville, SC to the Fort Mill, SC area. Always available and ready to show us homes that met our criteria, very knowledgeable about all aspects of home buying and home availability in this area and they made sure every detail was taken care of for the closing. They helped us find our new home! I highly recommend The Maxwell House Group!

Ron and Stephanie Grim

Ron and Stephanie Grim @ 07/28/2019 12:30

When we relocated to Charlotte in 2012, Debe was recommended to us. She has now helped us purchase two homes and sell one too!! Debe has the perfect mix of everything you want in an agent: strong communication skills, great marketing sense, strong negotiating skills and a true passion for what she does. If you are looking for an agent that will partner with you, we highly recommend Debe.

Robert S.

Robert S. @ 01/31/2019 05:48

Debe and her team did an exceptional job in the listing and sale of my home. The video and print materials were outstanding, as was the intensity of her pre-marketing efforts. As a result, we had 17 showings in the first couple of days, sold the home within a week, and realized a sales price (with multiple offers) at a number that was $30K above the highest comp ever for the neighborhood. The cash sale closed in 3-weeks. The significant advantage that Debe brings to the seller is the ability to pre-market the property and maximize the impact during the first week. Her style and savvy in negotiating is equally important in realizing maximum value. I couldn’t recommend her more highly. Thanks Debe.

Brian Bowman

The whole team is amazing. They go above and beyond to get things done. Thanks for being so through.

Andrew Caliendo

Andrew Caliendo @ 06/28/2019 01:33

Debe and Christina were absolutely amazing! They provided really useful market information and guided me through the whole process. I immediately felt a level of trust from them that made the entire home selling process easy and stress free. With their marketing and contacts in the community – I got a full price offer in just 4 days! Plus, they communicated well every step of the way and kept me informed on what to expect. I highly recommend this amazing team!

Vernon and Judy Knox

Vernon and Judy Knox @ 04/11/2018 09:14

We were very pleased working with Debe during the sale of our home. We had 8 showings the first day! We had been in our home for thirty years and we were a little concerned about selling our home. Debe helped us through the whole process, assuring us things would be ok. And they were. What a joy and a pleasure to be associated with such professional and friendly people.

Pam

Pam @ 04/11/2018 06:31

Debe and Scott were a huge help professionally and emotionally while I was making a choice to move to Charlotte from the Pittsburgh area. Scott made sure I was aware of the condos/town homes that met my requirements and Debe made sure every detail was taken care of for the closing. They helped make a big decision to move to Charlotte happen!! I would highly recommend The Maxwell House Group.

Sheila Roberts

Sheila Roberts @ 04/10/2019 06:20

I recently purchased a condo in Charlotte…my first-ever purchase of real estate on my own, which was really scary, but Debe was such a great source of encouragement and so knowledgeable about the whole process that it turned out to be a great, happy experience instead of a scary one! I will definitely choose her as my Realtor when I make future real estate purchases!

Robert S.

Robert S. @ 01/31/2018 05:49

Debe and her team did an exceptional job in the listing and sale of my home. The video and print materials were outstanding, as was the intensity of her pre-marketing efforts. As a result, we had 17 showings in the first couple of days, sold the home within a week, and realized a sales price (with multiple offers) at a number that was $30K above the highest comp ever for the neighborhood. The cash sale closed in 3-weeks. The significant advantage that Debe brings to the seller is the ability to pre-market the property and maximize the impact during the first week. Her style and savvy in negotiating is equally important in realizing maximum value. I couldn’t recommend her more highly. Thanks Debe.

Caitlin and Connor

Caitlin and Connor @ 10/21/2017 02:18

Debe and her team were a JOY to work with. This was our first time purchasing a home so we needed someone that was prompt, knowledgeable, professional and kind and The Maxwell House Group was all of that and more. We would highly recommend them to anyone in the buying or selling process. During what can be a very stressful time, Debe and Scott made the process seem stress-free and we can’t thank them enough for helping us find our dream home. Because of them and their hard work we couldn’t be happier with our first home!!

Brad Keil

Brad Keil @ 08/21/2017 01:07

The Maxwell House Group helped us greatly when closing on our house. Very willing to help us with any questions we had. THANK YOU for helping us immensely through this process. We understand that our situation was more than hectic to deal with and getting to close on a house in less than a month was fairly expedited. We certainly appreciate the celerity. If there’s anything we can do to recommend your business, we will highly recommend!

Renee C.

Renee C. @ 08/03/2017 07:16

You are the BEST! Have never had a more pleasant home purchase… Stress free… Many thanks to you, Debe and The Maxwell House Group.

Christopher

Christopher @ 07/25/2017 04:07

I had the pleasure of both selling and buying a home with Debe. She guided me through the entire process and was really helpful with staging the home I was selling. I could call her anytime and she was so helpful answering any questions I had. It was truly a great experience.

Beth Hopper

Beth Hopper @ 07/24/2017 01:18

Debe and Elizabeth made our selling and buying experience the best ever. The ease of buying and getting exactly what we wanted was a seamless transaction. Then turning around and selling our current house in less than 15 days made the process even better and getting top dollar ever in our neighborhood was a bonus! You will always feel like a VIP with this team – there is no lack in communication and they always roll out the red carpet for you. I highly recommend using The Maxwell House team for all your buying and selling needs.

Kathy & Don

Kathy & Don @ 07/18/2017 01:11

Debe sold our house in ONE day! We did not realize how helpful and accommodating a real estate agent could be. From helping us get the house looking just perfect for showings to sending the right people to inspect and repair a few things, Debe was always available and ready to assist day and night. We highly recommend Debe & her team and will not hesitate to call her when we ever need to sell our new home!

Kathleena

Kathleena @ 07/17/2017 10:01

Debe and Elizabeth were absolutely awesome!! With the crazy real estate market, they had me in the houses I wanted to see in record time, and boy did houses go fast! When we finally found the right one, they were so great walking me through the whole process. Lenders were recommended, inspectors, even contractors when the inspection revealed work that needed to be done. They handled everything! They made the home buying process so much easier than I ever could have anticipated. Would recommend them to anyone!

Rob Harding

Rob Harding @ 07/17/2017 06:27

Debe and her team were extremely helpful for me in sharing her knowledge of the housing market specifically in Charlotte. After a few conversations, she was able to get a great feel for what I wanted and I couldn’t be happier with my purchase. Debe was very responsive to anything I needed or any questions I had. I would highly recommend anyone to her and especially to those who are unfamiliar with the ever-changing housing market in the Charlotte area.

Savannah Rose Pena

Savannah Rose Pena @ 07/11/2017 10:47

The Maxwell House Group was absolutely incredible to work with. We were first time home buyers and were pretty nervous navigating the whole process of buying. From counseling us on our initial offer to picking up our keys for us on closing day, Debe was there for us any time of day and always had our best interest in mind. She is the reason we were able to snag our dream home!! We could not recommend her and her team more!!! Thank you for EVERYTHING Maxwell House Group!

Bridget P.

Bridget P. @ 01/28/2017 02:25

Debe was a fantastic agent. In fact, she was so good that I bought this home from her and then used her as my agent when it was time to sell it. She kept in constant contact with me about what was going on and did a great job marketing my home. I got an offer in no time!  She was great all around – marketing (amazing), communication (always available), organization, at recommending local contractors for work to be done and Debe is THE BEST NEGOTIATOR around! She has a great knowledge of the area and what is going on in the market. She’s a true professional and that is hard to find!   Ratings as follows:   Local knowledge: 5+   Process expertise: 5+   Responsiveness: 5+   Negotiation skills: 5+   I highly recommend her for anyone looking to buy or sell a home in the Charlotte area.

Dylan

Dylan @ 04/19/2016 01:22

Debe made my home buying experience super easy. I really lucked out having her as my agent.  Although I was inexperienced with the process, I felt like Debe was honest and absolutely had my back. I highly recommend!

Charles E.

Charles E. @ 01/11/2016 01:37

I had worked with Debe on the purchase of this property just a little over a year ago and absolutely loved working with she and her team. With Debe’s supreme knowledge of the Charlotte area, the market, the process and negotiating, I put all of my faith in her hands. The buying experience was nothing short of amazing.

Fast forwarding a year and it was unfortunately time for me to offload this home and relocate to a different state. I contacted Debe to come over to see the house and ask if she’d be willing to list it. After a couple of weeks and several Superb Photos (shout out to Ken), the house went onto MLS at 12:30’ish AM on a Saturday morning, and by 2:30’ish that afternoon we had an offer and were under contract shortly after that. To say I was pleased would be an understatement, overjoyed would be the word I would choose here.

To break it down simply; for those of you who are looking for an agent to just list your house and sit on it along with the 10+ homes they have on MLS, Debe is not for you. If you want an agent that will work, that will do everything within her power to sell your home for you, work with you, become your friend, invite you to social events, etc…absolutely give Debe a call.

Regardless of the sales aspect of Debe’s job, I never felt like I was just being used for a commission check; I genuinely felt like she cared about my needs and me personally. I know that if I am ever back in the Charlotte area I can call any of her team up, ask them to lunch or dinner and if they were available, I know they’d kindly accept. These are the type of agents you want; relationship builders, not sales people.

Thank you both for your care, your hard work and your dedication to your clientele. I will certainly never forget you, and if you ever decide to travel my direction I am awaiting your call.

Mike & Phyl Morgan

Mike and Phyl Morgan @ 12/27/2015 05:50

We worked with Scott and Debe in purchasing an investment property in Charlotte in anticipation of occupying it ourselves in a few years. We currently live in Raleigh and had been tracking the real estate market in Charlotte for about a year. We scheduled an appointment with Debe and Scott to see some of the listings that we had selected; on our first meeting with Scott and Debe we spent some time discussing our interests and getting updated information on the properties that we had selected.

Scott then spent a day and a half with us visiting those that we had prequalified; he was very observant of our reaction to each property and extremely helpful in pointing out pros and cons of each. By the end of the two days we had eliminated all of our choices and Scott suggested he spend some time doing some research that evening to see if anything else might be available based on his observations. We met the following morning; Scott had selected four properties that he thought we might be interested in and Bingo…he nailed it! We made an offer which Debe negotiated and we had a signed contract within a few days. Both Debe and Scott went above and beyond in helping us maneuver our way through a VA loan (not easy) and they recommended a property manager who supervised the remodel work that has now been completed.

We have purchased and sold several residences and Debe and Scott are by far the best! They are attentive, knowledgeable and professional agents and a pleasure to work with.

Karl and Brooke

Karl and Brooke @ 12/15/2015 02:30

Scott and Debe were extremely helpful and patient with us as we sought after our first home together. We could not be more happy with the process and the overall results. They were terrific agents, remaining professional and highly personable at all times. The combination of their knowledge and warming personalities made it very easy for us to trust them and the advice that they had to offer. They made the entire process fun and most importantly, we never felt pressured in any of our decision making. If we had to do it all over again, there is no doubt in our minds that we would choose this amazing duo again.

The Groves

Linnette Grove @ 12/03/2015 02:38

Debe and Scott at The Maxwell House Group are truly two of the most responsive and professional real estate agents. They are also wonderful people. Debe was referred to us by a long-time friend so, we did not hesitate to put our trust in her.

My husband and I were moving to Charlotte from out of town and searching for a house in the greater Charlotte area. Since our house in Pittsburgh, PA had already sold and was due to close shortly we only had a few days to find the right house We gave Debe a list of requirements and she & Scott ran with it. They put together lists of houses for us to review online. Then, after narrowing down the list and refining our criteria we started looking at houses in person. Scott had the difficult task of finding us a final list of 8 houses that my husband Bryan and I would both have the opportunity to see in person.

I don’t know how many hours they spent searching for houses that met our criteria. They listened to all of our needs and we had an excellent list of final contenders. Our most difficult task was making the final decision on the house.

Debe and Scott handled every step of the buying and closing processes with outstanding attention to detail. Debe negotiated the final contract perfectly. Being from out of town, we needed recommendations for folks throughout the process including an excellent mortgage specialist who was able to get our closing finalized very quickly.

Debe went to great lengths to pay attention to every deal and listen to our needs from the beginning to the process until long after we had moved into our new home! We appreciate Debe & Scott as agents and now also as friends. We have no doubt they will be our first call when we are ready to sell and purchase our next home.

The Smiths

The Smiths @ 12/01/2015 06:24

What did Debe of The Maxwell House Group do well that should be continued?:  Debe did an amazing job selling our home. She helped in ways that I never knew we needed to do to prepare for the sale of our home–her team helped with staging, inspections, repair work, showing us what the competition was and how to BEAT the competition in every way possible and prepped us for the dreaded but welcomed showings!

Debe was able to sell our home in a slower market for a price that we never anticipated we would get for the house and she did it in record time. She even fought to have the appraisal updated because it originally was what we thought, very low. From what we heard from neighbors, it was typical for the high end market to receive these low appraisals and no one else was either willing to fight the appraisal or didn’t win when they did.

She did an unbelievable job negotiating the very short repair list–a couple of items were just not deemed necessary in the eyes of the law and she knew which ones were trigger points for the buyers and which ones weren’t.
Debe answered hundreds of questions and never minded our late night calls to inquire about something that we thought was urgent–even though it truly wasn’t, but she did help us sleep at night many times.

We have already recommended Debe and her team (who were also incredibly attentive) to several of our friends and business associates and will continue to do so.

Bob & Judy

Bob & Judy @ 11/20/2015 04:57

This was the third time you have helped us with our home move. When we put our house on the market two years ago, you were literally “wonderful”; you reviewed with us exactly what you recommended we do. Your professionalism and, yet, very personal touch with everything was so impressive and comfortable. From the very beginning, Judy and I were completely confident that you guys had our best interests first in your goals. The presentation film you prepared was so beautiful, I wanted to buy our house!! You stayed at our side all the way through the inspection/negotiating process with the buyer all the way to closing. You were always there to answer and explain any issues that weren’t completely clear to us.

Just as the dust from closing was settling, we had about two weeks to find a new home. I honestly viewed this task as impossible. But, again, there you were; in just a week or so, you found us a home. I still think that required the aid of a brass lamp and a genie!

And now recently, when we decided to stay in the Charlotte area, we didn’t even have to think about who to turn to. And, there you were again. Judy and I had several house requirements; and we really must tell you et al, just how much your help, involvement, and particularly your never faltering patience got us through again. I don’t know how to say thanks enough, but I do know that you were great.

Roger Preble

Roger Preble @ 11/02/2015 05:28

I’ve had my real estate license for 30+ years and always dreaded working with Realtors because I know the (low) level of service most of them provide. When we decided to sell our house, we felt we were stuck so engaged several (5) realtors to come tell us how they would help us. The first 4 were all a bust – big promises, but they couldn’t convince me they would deliver.

 

We saw a listing in our neighborhood with Debe Maxwell’s name on it and it was priced pretty high – so we called her in to see what she would do for us (we had one of the larger/nicer houses in our subdivision).

 

She suggested a price much higher than anyone else, so I was skeptical. I asked her if that was her suggested asking price or our expected sale price, and she replied, “YES”, and showed us where her Ask to Sale prices were almost the same. Now, I’m interested. I then asked her how long it would take to get that price and she showed me where her average time to contract was less than 10 days. She then told us how she accomplished these impressive stats, and I was sold.

 

Her counsel on getting the house ready was realistic and the solutions were inexpensive. Her responsiveness was FAST. She listened, advised, took initiative – did all the right things to help a seller sell their house with minimal stress and cost. What more could you ask for?

 

We had a lot of action right away, and Debe brought in offers IN EXCESS of our asking price, within 5 days. And the deals were clean. She gave us sound advice on the negotiations (not always what we wanted to hear – but always “spot-on”), and left us thoroughly impressed. We found our Realtor!

 

BUT, because she sold our house so quickly, we were not ready to move, or look for another house! We gladly engaged Debe and Scott to help us find our new house – same story – fast, thorough, patient, wise, pleasant – it was just as good an experience as selling our old house.

 

Actually, it got better. A week later, we made an offer the first day we went out with Scott, only to find out that there were PROBLEMS with the new house so we had to back out of the deal – Scott called us two days later to tell us that he & Debe had scoured the market for “just the right house” and found “the one”.  His counsel was to see it quickly because it had just came on the market and he thought it would go fast. We went the next day – and it was “the one”.  He told us what he thought it would sell for – but of course we thought we could get it lower – so submitted a lower price. That was quickly rejected, the counter was exactly what Scott had said it would sell for, so we took it.

 

Afterwards, we talked with the seller only to find out that we were the first ones to see the house, and that they had two full – price offers the same day we submitted, and consummated our deal.  Debe was right on the price, AND about how long it would take to sell.  Glad we listened to Debe!

 

So, now you know why I took so much of your time to write this – when I think of Realtors, “it just doesn’t get any better than this” (working with Debe and her team).

 

You won’t be disappointed!

Mike Davis

Mike Davis @ 09/01/2015 09:02

Debe Maxwell provided great service…first class service. She helped us buy our first place and seven years later, sell our first place. What made the latter more remarkable is it was done from a distance. Stress free transaction from a distance…Debe is awesome.

John A.

John A. @ 08/31/2015 10:41

Debe is simply phenomenal. I don’t know how she does it. She put the listing up on my townhouse and within days we had an offer. With a previous realtor, it took two years and no offers!

But what’s most important is how Debe treated me. I owned just a small townhouse. She treated me like I owned a mansion in Weddington. Her personal attention to my situation was simply exceptional. Thank you Debe!!

Wally Argentinos

Wally Argentinos @ 08/18/2015 07:08

We worked with Debe in Spring 2015 to sell our Ballantyne home. Debe and her team provided exceptional, professional service all around. Well rounded, highly appropriate marketing, great pictures & staging support, meticulous attention to detail in all listing notes and super responsive throughout the entire process including up to and after closing. Three full price offers in 12hrs, home sold for highest $/sqft in the neighborhood.

Wilson Gabriel

Wilson Gabriel @ 08/18/2015 01:13

I had been trying to sell my house for months and finally gave up last fall. I saw someone had sold their house in my neighborhood very fast using Debe so I decided to give her a call. She listed it and less than 24 hours later she SOLD IT FOR FULL PRICE! Debe is the best realtor I’ve worked with and of course she’s helping me find my new house. I highly recommend Debe, do yourself a favor and call her when you need to sell your house!

Keith (Fred) Reinders

Keith (Fred) Reinders @ 08/16/2015 08:04

Moved to Charlotte area April 2013. Had a lifestyle change and needed to sell my home and downsize. Debe was recommended by a friend who said she was the most honest and responsive realtor he had ever worked with. He was ABSOLUTELY CORRECT!!!!

Debe marketed my home very professionally and set me up with Scott Morrison to help me find a new town home for myself.
Scott wasn’t long figuring out what I needed and helped me find it in the area I wanted to be in. Selling my home had it’s challenges due to the buyers realtor but Debe stayed professional and worked long hours to complete the deal.

Debe’s honesty, integrity, and work ethic are second to none! Long days and sometimes late into the night she stayed in contact, kept me 100% informed of every detail, and even pulled me from the edge a few times.

Debe and Scott, I do appreciate all you did for me on both the sale of my home and the purchase of my new home. Professional realtors that become true friends because they are dedicated to their customers and they love what they do.

I recommend Debe to everyone I speak to about real estate and would never use anyone else in the Charlotte area. I have moved 9 times since 1997 and have never worked with a realtor that is more professional and dedicated. If there were a 6th star I would have picked it.
THANK YOU DEBE.

The D'Rozario Family

The D’Rozario Family @ 03/11/2015 07:47

Prior to moving from Los Angeles, we made a brief trip to Charlotte to look for a home. For weeks before we came, Debe sent us daily listings, PROMPTLY answered our online questions about neighborhoods and homes(at all hours of day and sometimes night), and reassured us over the phone. When we finally met Debe in person, she was intelligent, elegant and kind. I wasn’t so sure I wanted her sending us out on our four-day home search with someone we hadn’t yet met but, Scott exceeded our expectations in every way imaginable!

As a former contractor AND artist/painter/carpenter, Scott has an incredible eye for detail…both in homes and in reading people. I think Scott sifted through what my husband and I most valued in a home before we did. He read our body language as he watched our reactions to dozens of homes and helped us clarify what was more “want” and what was more “need.” He pointed out details in homes (both positive and negative) that we may never have noticed on our own. He also got us to think more openly. Scott worked tirelessly for us those days, making the absolute most out of our trip.

The home that we ended up buying was the only home we viewed that we had not chosen to put on our list to see…But Scott knew we should see it! In the home that is now ours, Scott saw what we wanted, even though we didn’t see it at the time. He casually drove us by and suggested we take a look en route to another home. In the end, it made our top three and then our first choice.

Debe made negotiations smooth and quick. The quality professionals she suggested we use for mortgage and closing services were every bit as phenomenal as Debe and Scott. Even with a glitch (on our part), her team worked it out so we could close as planned. Weeks later, Debe even offered to go to bat for me when we encountered problems with our moving company.

More than a year passed, and Scott came by our home to see how we had adjusted. He took an interest in a custom made piece of furniture that contained bad defects. Scott offered his assistance as I figured out how to handle the situation. He knew I was anxious and upset about the situation, and he called me weeks later to see how the situation had turned out. I already knew Scott was an amazing Realtor, and now I know how much he genuinely cares for each of his clients, long after closing.

Thank you, Scott and Debe! The world needs more people like you, with integrity and heart!

Jonathon H.

Jonathon H. @ 01/10/2015 10:46

Debe went above and beyond to help me with my home buying experience. She kept in constant communication with me and negotiated a great deal for me. I honestly feel that I could not have had a better experience with any other agent. THANK YOU DEBE!

Mary Daly

Mary Daly @ 12/21/2014 10:40

Debe was just fantastic! I bought my home from her and then used her as my listing agent when it was time to sell and relocate out of state. Debe kept in constant contact with me and did an amazing job of marketing my home. I received an offer in NO TIME and got TOP DOLLAR for my home! Debe was excellent as problem-solving when it came to negotiating repairs. She has great contacts for local contractors. Her knowledge of the area and what is going on in the real estate market is unsurpassed. Debe is a true professional in every form of the word. I can’t thank her enough for what she did for us.

Prof. Wei Cai

Prof. Wei Cai @ 11/19/2014 04:01

Debe was the best agent we have ever worked with as she was fully dedicated to the selling of our house every step of the way (preparing the house, marketing in various media, resolving many many unforeseen issues with demanding buyers). In short, she gets the job done! Looking back, I am quite sure that we would still be holding the property without her unique skills and professionalism.

Courtnie

Courtnie @ 11/18/2014 05:01

I had such a great experience working with Debe and Scott. They helped me find my home in Plaza Midwood and were wonderful agents throughout the whole process. Debe and Scott listened to what I was looking for and helped find the perfect place for me! It was such a pleasure working with people who were so knowledgeable, professional, and generally fun to be around. They make a great team! Debe always took the time to make sure I was comfortable along every step of the way and Scott has a wonderful eye for pointing out all the pros and cons to make sure you see the whole picture. I love my home! Debe and Scott are both very approachable, thoughtful and dependable and will make your home search a great experience.

Al & Jenny

Al & Jenny @ 11/02/2014 08:23

There are no words to explain how thrilled we were with our agent, Deb. We had several homes in the neighborhood for sale and we hated to list our home but we needed to sell. WE WERE THE LAST ONES THAT WENT ON THE MARKET AND THE FIRST ONES TO SELL IN OUR ENTIRE NEIGHBORHOOD! She has a talented photographer and her company’s marketing is FAR SUPERIOR to anything our neighbors had (and some still have)!

Our agent was great at keeping in touch with us and negotiated top dollar for us, allowing us to put more down on our new house than we thought we would be able to. We have never had the level of service from a real estate agent that we had with Deb. She was simply amazing and we highly recommend her to everyone we talk to.

Brian Dover

Brian Dover @ 10/08/2014 02:58

I have had the pleasure of working with Debe since 2007, and she is absolutely the BEST all-around real estate agent I have ever seen (in 8 years in the mortgage business)! She is extremely organized, pays attention to detail, works timely, and takes care of her clients throughout the entire transaction. As a mortgage lender, Debe gets me everything I need upfront and is accurate all the time! And just FYI, this never happens with 99% of the agents out there … so, great job Debe!!!

Debe and her team are some of the most respected agents in the industry, and I highly recommend any of my clients to work with her!

Edward Saab

Edward Saab @ 06/13/2014 06:48

Debe helped my wife and I find a house in Myers Park, and we were extremely lucky to have worked with her. Debe is extremely diligent, transparent, genuine, and a one woman army to say the least. We are a first time home owners, so there was a lot to learn and Debe helped us navigate through all the complexities, she would even surprise us when she would reply to our emails instantly even if it were late in the night. We adore Debe and she will simply be our broker for life!

Bridget Marie

Bridget Marie @ 01/13/2014 02:11

Debe was a fantastic agent. In fact, she was so good that I bought this home from her and then used her as my agent when it was time to sell it. She kept in constant contact with me about what was going on and did a great job marketing my home.

I got an offer in 2 weeks OVER THE HOLIDAYS!

There were a few issues that came up with the house as the inspection and appraisal were done, but Debe came up with great solutions to them that made the buyers happy and kept me in a good position as far as sale price. She was also great at recommending local contractors for work to be done.

She has a great knowledge of the area and what is going on in the market. She’s a true professional and that is hard to find!

Catrina Earls

Catrina Earls @ 12/27/2013 03:34

We have worked with Debe ever since our first home purchase 5 years ago. She is absolutely wonderful, reliable and always gets the job done! We never have to worry about a thing because if something goes awry, she or her team always find a solution. Selling our house (we were newbies at this) was something we thought would be somewhat overwhelming but Debe and her team make you feel like you are family and go above and beyond to help you make it possible! If you want to buy or sell a home, this is the team to use! We absolutely love her!

The D'Rozario Family

The D’Rozario Family @ 10/21/2013 04:00

After we settle into the beautiful, new home that Debe and Scott helped us find in one week and close on shortly after, I will write a much more detailed review. Until then, if you are looking for an agent, call or email Debe now and she is the ONLY agent you will ever need to contact. I really don’t know where to begin to describe our joy and satisfaction in working with Debe, Scott, and their team and our complete trust in them. Debe and the professionals with whom she collaborates and recommends are among the most amazing we have ever encountered. Debe, Scott, and their team set a whole new standard for quality of service. They truly deserve 10 stars out of 5!!

DIANA

DIANA @ 10/11/2013 01:59

Debe did an amazing job selling our home. She helped in ways that I never knew we needed to do to prepare for the sale of our home–her team helped with staging, inspections, repair work, showing us what the competition was and how to BEAT the competition in every way possible and prepped us for the dreaded but welcomed showings!

Debe was able to sell our home in a flat market for a price that we never anticipated we would get for the house and she did it in record time. She even fought to have the appraisal updated because it originally was what we thought, very low. From what we heard from neighbors, it was typical for the high end market to receive these low appraisals and no one else was either willing to fight the appraisal or didn’t win when they did.

She did an outstanding job negotiating the very short repair list–a couple of items were just not deemed necessary in the eyes of the law and she knew which ones were trigger points for the buyers and which ones weren’t. Debe answered hundreds of questions and never minded our late night calls to inquire about something that we thought was urgent–even though it truly wasn’t, but she did help us sleep at night many times. We have already recommended Debe and her team (who were also incredibly attentive) to several of our friends and business associates and will continue to do so.

Jennifer & Altug

Jennifer & Altug @ 09/11/2013 10:19

For 8 months we had Debe and Scott as partners in finding a home. I could not have asked for more professionalism and class. Debe and her team were always a phone call or text away. There was no such thing as a crazy question. They made us feel great about every decision we made. It was all about our needs and they delivered. Thanks The Maxwell House Group for everything. Simply put, The Best in Charlotte!

Jessica Trimmer

Jessica Trimmer @ 09/06/2013 02:51

Our family has recently relocated here after living overseas for the past three years. Once we knew we would be moving to North Carolina, I found Debe’s webpage and immediately got in contact with her. I was quickly introduced to Scott and he began working with me to find the perfect house. We were arriving early April for 7 days in the U.S., in hopes of buying. Scott made sure we had a several days of house viewings lined up immediately upon our arrival, with more days set aside later in the week as needed. (Mind you this was all done via e-mail)

Upon our arrival, we spent several days searching for a house, and with Scott’s dedicated assistance, a house that I noted popped up early one morning quickly was added to our list per my request. (That ended up being our house!) We worked alongside he and Debe as we placed an offer a few days later, excited that our next move would be into our new home in the states.

Unfortunately, it didn’t work our quite so easily. Over the course of the coming months we faced several challenges with our lender, and the closing date continued to be scheduled, cancelled, and rescheduled. Five months later, we finally closed! Despite this long process, that was anything but easy to face, Debe held our hand. From phone calls and e-mails to text messages, we touched base almost daily as she stayed atop of the issues that presented. She kept the lines of communication going strong with the selling agent and her client as well as with the mortgage broker. As I mentioned, it was anything but simple.

The process was long and grueling – but, never because of our agents. Debe continually went above and beyond any expectations or service I have received from previous home sales. I can’t thank her (and Scott) enough for sticking by us and encouraging us along the process, always making sure we were as important as the day we first made contact. After we drove away from closing, my husband and I both stated – when we decide to sell, or know someone who is, we will not hesitate to recommend Debe and Scott!

Thank you again!

Abi Parker

Abi Parker @ 09/05/2013 10:55

We moved to Charlotte from the West Coast and the search for a new home was quite daunting. We feel so lucky to have found Debe as our agent. She took amazing care of us, listened and surpassed our expectations! Debe is extremely responsive and is someone who can just make it happen. Debe was always patient with us and we never doubted that we were in good hands with her handling our house hunt.

She is full of solid recommendations and information about the area. All around a wonderful resource, amazing person and the best realtor. We would refer her to without hesitation to our family, friends and even to people we randomly meet on the street – she is that good! Also – I agree with the other reviews, I do not know when she sleeps since she takes such fantastic care of her clients.

The Davis Family

The Davis Family @ 08/20/2013 06:06

Reading the reviews below, you may think there is nothing more to be said. Well, when you provide superior customer service and then some, there is plenty to be said! We can’t thank you enough, Debe, for all you did to get our home sold. We realized early on that you were a go-getter but you really proved yourself with the very difficult challenge of selling our home!

When we think of you, it is always with fondest gratitude for your integrity, your impeccable customer service and, oh, that WOW marketing that got our home sold for more than we thought possible! Again, thank you from the bottom of our hearts.

M Bullard

M Bullard @ 08/15/2013 09:44

From our first meeting, Debe gave us real data and guidance that led to us successfully selling our home in record time – to the envy of all the neighbors too! We cannot thank her enough for her candor, professionalism and unwavering tenacity in ascertaining that we met all of our goals and achieved a successful sale of our home.

Speaking to her customer service – I honestly do not think the woman sleeps! If we could bottle and sell her passion for her work, unbelievably wonderful customer service and overall knowledge of her business, we would. She is absolutely the best at what she does and we highly recommend Debe.

Amy Curry

Amy Curry @ 08/04/2013 04:11

We recently purchased a house where my husband and I will live with my father who is wheelchair bound. Needless to say, finding the perfect home was no small task. Scott and Debe were just amazing at helping us through this big decision. They were patient and continuously offered helpful suggestions. Whenever my husband and I wanted to see more houses, Scott was immediately available. He was so responsive and really took the time to understand what we needed and wanted in a home. Once we finally found the “perfect” house, Debe helped us get an offer in right away and helped us with all the negotiations.

They were both always ready for any of our questions. We were going to need to make some renovations to the house for my Father and were apprehensive during the purchasing process. We wanted to make sure the renovations were feasible and realistic. Debe was so great and brought in a contractor (who she found for us!) to go over the potential changes and give us an estimated cost. I am very nervous person by nature, so the task of finding the right home for my Father, husband and soon to be growing family was especially nerve racking. However, Debe and Scott were so calm, cool and collected that they eased my concerns, always impressing me with their patience. They are truly an awesome team and I would recommend them to anyone.

By the end, we felt like they were our good friends. Buying a home is one of the biggest decisions you will make and these are the people you want by your side to help you make that decision. Amazing team, we highly recommend!

Kyle McAvoy

Kyle McAvoy @ 08/02/2013 01:27

Buying and selling a home can be a stressful experience, but i have learned recently that it does NOT have to be. From the minute I began working with Debe, she made me feel comfortable and relaxed throughout the entire process. Her knowledge and passion for the real estate business is proven through her ability to communicate with the client, and understand what exactly their needs are. I will DEFINITELY be using her for future transactions!

Bob & Judy Tritten

Bob & Judy Tritten @ 07/31/2013 11:59

From our very first contact with Debe, we were so very comfortable with her. We always felt it was as much a personal relationship as a professional one. She guided us through each phase of review and sales effort and listened to every one of our concerns and questions. The virtual tour that she created was absolutely top shelf; I’ve never seen anything like it before. I probably received as many comments about it as I did about our house itself. But, you see, it was great because people remembered, remembered it and remembered our house. A medical situation has delayed our looking for permanent housing, but when we do, it WILL be with Debe.

The Blettenbergs

The Blettenbergs @ 07/28/2013 02:07

We were very pleased with Debe from the moment we met her to sell our house to even AFTER closing. We will surely be using her again in the future.

Jake & Mel

Jake & Mel @ 07/22/2013 08:05

After having a terrible experience with two previous agents, we were very apprehensive about hiring another agent, but we simply had to get our home sold. We did our due diligence and interviewed several agents and just felt very comfortable with Debe, but we were still skeptical, thinking that all agents were alike. TRUST ME, they are not! ??

Debe kept us informed, found us a buyer and the entire process could not have been more flawless. She then assisted us in locating a new home and also had the same experience – she knew the market and helped us avoid a bidding war by getting us into the home to view it quickly and was ready with an offer to get us in front of the sellers immediately.

We will never use another agent and have already told everyone we know about our wonderful experience–and what integrity she has. We could not have asked for a more caring, professional, honest agent who fought for us through the entire process.

Thank you, Debe – you are excellent at what you do.

Barbara Kellmann

Barbara Kellmann @ 07/19/2013 06:32

After trying to sell my home for 6 months with a different agent, to no avail, I took it off the market and called Debe, who was a former neighbor of mine. She had sold the house across the street in a matter of weeks, and I reached out to her in desperation. She recommended a few updates/fixes, and once my house was listed with her, it sold within two weeks! I was overjoyed and have recommended her to many people – she’s the best in my opinion. And still helps me and my daughter with good advice and contacts to good craftsmen etc. You cannot go wrong with Debe, she is the finest in her field and has become a dear friend.

The Michels

The Michels @ 07/16/2013 10:55

Debe is the BEST! She had our home sold, from listing to closing, in 11 DAYS! She kept us informed along the way and made us feel like we were her #1 priority. Love her and will use her to sell our next home. I highly recommend Debe!

Stacey Carnahan

Stacey Carnahan @ 07/14/2013 03:37

What an amazing agent! Customer service exceeded expectations! She worked day and night over an entire weekend to help us get our dream home…and many hours helping us finalize the purchase. I would recommend Debe to my closest family and friends.

The Carter Family

The Carter Family @ 07/10/2013 04:29

After interviewing 1/2 dozen realtors whose signs we’d seen and who had homes for sale in our area, we were enamored with Deb. From the first moment we met her, we felt like we’d known her for years; she was unlike any of the other agents. We knew that we could trust her to guide us in the right direction and she did – overwhelmingly so. While our neighbor’s homes sat quietly on the market, ours came on with a bang (with marketing that beats the others, hands down) and sold quickly and for more than we thought we’d be able to sell it. We think Savvy is Deb’s middle name!

My wife put google alerts on our house and it seemed like every morning, Deb’s team had plastered something about our house during the night all over the internet! We had already sold our house and she was still pushing for backup offers. I’ve never seen anyone work so hard for her customers in all of my life. In fact, neither of us believe that she ever sleeps! If you’re looking for a realtor to sell your home, we couldn’t recommend anyone else. Trust, integrity and professionalism come to mind when we think of Deb. There’s just no one like her!

The Ryans

The Ryans @ 07/01/2013 03:40

As buyers a few years ago, we worked with Debe and thought that was the best experience either of us had in real estate–ever. However, having Debe as our listing agent was a WOW experience. The biggest thing for us that we’d never experienced before was in all of the preparation that Debe had us do before she would even list our home. Her attention to detail is stupendous, as is her communication. She had us do an incredible amount of work, but it certainly paid off– and it paid off in triplicate. We are well connected in the area and know other people who have sold their homes with far less customer satisfaction. If you’re thinking of selling your luxury home, you definitely need to call our agent, Debe Maxwell. We can’t recommend her enough!

Jason Sardi

Jason Sardi @ 06/23/2013 12:58

The words “competent” and “amazing” are thrown around loosely these days but those are the VERY first words that come to mind when describing what it is to work with Debe Maxwell. She was the one to help us transition to Charlotte from Pennsylvania and I could not have asked or dreamed of a better experience in doing so thanks solely to her. Thank YOU, Debe Maxwell. I would recommend her to ANY and ALL buyers and sellers in Charlotte throughout North & South Carolina!

The Springs Family

The Springs Family @ 06/15/2013 05:56

The Charlotte luxury housing market has suffered over the past few years but not our agent’s sellers! We probed around and interviewed several agents to find Deb. What we originally fell in love with about her is her sheer transparency – no fluff, just the facts. And boy, was she on her game! To the envy of the neighbors, she got our home sold quicker than any other homes that had previously been on the market for months-and for a fantastic price.

Communication is key in any business transaction and Deb certainly does that well. We expected world class service and we received even more. We could not have asked for a more professional yet caring, knowledgeable yet not over-confident and most definitely over-delivers on her promises–difficult to do in the real estate business.

All we can say is thank you, thank you, thank you Deb Maxwell! We recommend you to anyone selling luxury real estate in the Charlotte area.

Bill Finley

Bill Finley @ 06/12/2013 03:43

We had a wonderful selling experience with Debe Maxwell who definitely lived up to her company name. Our home sold within days and the closing went very smoothly. Debe always communicated well with us during the entire process. We would highly recommend her to anyone and know that you are dealing with a true professional.

Doc Y

Doc Y @ 06/03/2013 03:17

My husband actually found Debe Maxwell online and thought that, after reading some of her articles that she not only knew the area, but would be a good fit to work with me. He was not able to help shop for homes due to travel for work, so Deb and I did all the work. She has thorough knowledge of her business and the area, she’s personable, responsive and she negotiated a very tough deal for us. Her customer service is positively superior and we could not have imagined a better real estate agent for us. We have referred her to several other friends and she consistently provides the ‘You’re-the-only-client-I-have’ service that we loved her for!

Justin Meyers

Justin Meyers @ 06/01/2013 03:34

Thank you for the best real estate experience EVER! You represented us in the sale and purchase of our homes here. The merit of your work on the selling side was getting our home sold before any in the neighborhood that had been on the market for months. You got us top dollar for our old home. Then you turned around and fought hard to get us an unbelievable deal on our purchase. You communicated everything that we needed to do far in advance and we both felt that these were the smoothest real estate deals either of us had ever experienced over the years. In this economy, that speaks volumes. THANK YOU for everything.

Patrick McCarthy

Patrick McCarthy @ 05/20/2013 03:28

Debe is simply the best! We’ve dealt with many realtors in the Charlotte area and having Debe list our home was the best decision we made. Debe always went to bat for us – negotiations, inspections, dealings with lenders, you name it… Her listing materials were very professional and so impressive. At every moment of the selling process, I always knew she was an advocate for us. I can’t think of anything that she could have done better for us. She is truly exceptional.

Scott & Tiffany Michel

Scott & Tiffany Michel @ 05/12/2013 07:49

Debe,

Thank you so much for selling our home so quickly. YOU ARE WONDERFUL! We could not have asked for a better selling experience.

Thanks again!

Tiffany & Scott Michel

Brian & Nancy Bowman

Brian & Nancy Bowman @ 05/12/2013 02:59

Thank you for your dedication to selling our home and helping us find a new one. We could not have done it without you! We can’t believe how easy you made everything just fall right into place. These were truly the easiest home sales and purchases we’ve ever had.

Thanks again!–The Bowmans

Jason Bush

Jason Bush @ 03/10/2013 07:30

Thanks for the follow-up and for all the hard work on negotiating the sale of our townhome. We were so pleased to get the full-priced offer in such a short period of time.

Then, you helped us find our perfect home in Providence Springs–and we love it here!

We really appreciate EVERYTHING you’ve done for us! THANK YOU!

Ed Slusher

Ed Slusher @ 02/17/2013 03:30

Debe sold our house within ONE WEEK. She is well connected in the Charlotte Real Estate community. Her write ups and professional photos are excellent. She negotiated an excellent deal in selling our home! Debe is professional and is a pleasure to work with. I highly recommend her!!

Marcus Cheung

Marcus Cheung @ 02/01/2013 07:33

What did Debe or The Maxwell House Group do well that should be continued?:
Debe and her team provided great customer service. She always responded quickly if I had any questions. Debe is very knowledgeable, attentive, and friendly. She worked very hard behind the scenes to get things done so that I (the customer) didn’t have to worry about the details. Debe is the best realtor I have worked with.

This deal would not have happened without Debe’s can-do attitude. She rocks!

What could Debe or The Maxwell House Group have done to improve your real estate
experience?: I can’t think of ANYTHING.

Would you consider recommending Debe or The Maxwell House Group to your friends,
family or co-workers?: YES and I already have.

John Fitts

John Fitts @ 01/11/2013 07:36

Mary and I have used Debe in the past to help us buy and sell multiple homes. Debe’s professional services and commitment to satisfying her customers is truly world class. She does everything in a timely and professional manner

I would and have, on many occasions, recommended Debe to others for her service.

Denise Glover

Denise Glover @ 12/12/2012 03:25

Debe was an amazing agent – She guided me seamlessly through selling my home and was always very pleasant, responsive, and knowledgeable. She was an absolute pleasure to work with and I would highly recommend her!

Judy Yang

Judy Yang @ 12/11/2012 03:22

Debe brought me an all cash, no contingency offer on an Uptown luxury condo; closed in 9 days. During the time the condo was listed, Debe provided me with peace of mind and took the time to arrange for regular maintenance. She is a true professional and provided me with support that was top notch.

Rodney Holcomb

Rodney Holcomb @ 06/11/2012 07:23

Relocating to Charlotte was a challenge with the exception of our home-buying process–You made it so simple and pleasant. We appreciate your hard work, integrity, dedication and especially your tough negotiating skills!

Donna & Jeff

Donna & Jeff @ 09/15/2011 12:17

Debe makes it clear that her focus is on customer service when you meet her. Well, we’re here to tell you that such a small portion of what she has to offer her clients. Debe KNOWS Charlotte and she knows her business too. She not only manages the process masterfully, but goes above and beyond with regards to customer service. We thoroughly enjoyed buying and selling with Debe and highly recommend her.

Lily & Jason Hamer

Lily & Jason Hamer @ 05/11/2011 07:14

Thanks again for being so gracious, patient and professional.

Claire Addison

Claire Addison @ 09/20/2010 09:44

Debe & Scott were WONDERFUL! With Scott’s construction knowledge and Debe’s attention to detail, our home purchase experience was flawless. They made our home buying experience as seamless as it possibly could have been from all the way across the US! We appreciate Debe’s tough negotiating skills to get us a great deal on our new home and taking care of the inspection and closing details from start to finish.

Andy & Marcia Wasserman

Andy & Marcia Wasserman @ 09/12/2010 03:02

I find it somewhat ironic that we really haven’t been in touch with our agent since the sale closed, but we feel like we’re friends with YOU-–THE OTHER AGENT! Hmm…… Customer service maybe?

We appreciate everything you’ve done for us and we will be using you from now on, Debe!

Dr. & Mrs. Mark Adkins

Dr. & Mrs. Mark Adkins @ 12/19/2009 02:47

After buying our last home with you, there was really no one else in the area to consider for listing our home when we were ready to sell. And, we were right! After just 2-days, you had a contract for us, then as we were contemplating the offer, you continued to heavily market our home and came up with another offer! 99% of what we were asking and in only a few days and, in this unbelievably trying market, you did your job and you did it well!

We have and will continue to recommend you as a REALTOR to everyone that we know but, also as a friend in Charlotte! Thank you for EVERYTHING!

Terri Alligood

Terri Alligood @ 01/20/2009 11:09

Gene and I have worked with many real estate agents over the years, but have never worked with one who truly knows her job and does it so well. We have been nothing but pleased with the support, knowledge, professionalism and results and can’t say enough positive about you Debe. Thank you so much for all that you do for us.

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The Maxwell House Group Savvy + Co. Real Estate  Debe Maxwell, CRS

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Business Address: 1920 E 7th Street, Charlotte, NC 28204

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